Privacy policy
Effective date: November 2, 2026
Urban Jungalow, operated by Urban Jungalow LLC ("Urban Jungalow," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you visit urbanjungalow.com (the "Site"), how we use it, and the choices you have.
Information We Collect
Information you give us. When you sign up for our newsletter, contact us, or email hello@urbanjungalow.com, we collect what you provide, such as your name, email address, phone number, and the content of your message.
Information collected automatically. Like most websites, our Site and its hosting provider, Squarespace, automatically collect certain information when you visit, including your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is done through cookies and similar technologies.
Information from third-party services. Some features linked from our Site are run by other companies, each under its own privacy policy:
Online ordering and gift cards — Incentivio
Delivery — Uber Eats
Job applications — ADP
Loyalty program — Everwell Hospitality
Social media — Instagram and Facebook
When you use those services, the information you provide (including payment information) is collected by that provider, not by us through this Site. We encourage you to review their privacy policies.
How We Use Your Information
We use the information we collect to:
Respond to your questions, feedback, and requests
Send newsletters and updates about menu items, events, and promotions, if you've signed up
Operate, maintain, and improve the Site
Understand how visitors use the Site
Protect against fraud, misuse, or security issues
Comply with legal obligations
Cookies
Cookies are small files stored on your device. We and Squarespace use them to keep the Site working, remember your preferences, and understand Site traffic. You can set your browser to refuse or delete cookies; some parts of the Site may not work properly if you do.
How We Share Your Information
We do not sell your personal information. We share it only:
With service providers who help us run the Site and our business, such as website hosting and email marketing providers, who may use it only to provide services to us
When required by law, or to protect the rights, property, or safety of Urban Jungalow, our guests, or others
In connection with a sale, merger, or transfer of all or part of our business
With your consent
Email Communications
If you subscribe to our newsletter, you can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us. We'll still be able to reply to messages you send us.
Data Security
We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep personal information only as long as needed for the purposes in this policy, or as required by law.
Children's Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.
Your Choices and Rights
You may ask us to access, correct, or delete the personal information we hold about you by emailing hello@urbanjungalow.com. Depending on where you live, you may have additional rights under applicable law, and we will honor requests as that law requires.
Links to Other Websites
The Site links to websites we don't control, including the ordering, delivery, gift card, loyalty, and employment services listed above. We're not responsible for their privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here, with a new effective date at the top.
Contact Us
Urban Jungalow 1910 W Cass St, Tampa, FL 33606 hello@urbanjungalow.com (656) 249-4223