Privacy policy

Effective date: November 2, 2026

Urban Jungalow, operated by Urban Jungalow LLC ("Urban Jungalow," "we," "us," or "our"), respects your privacy. This Privacy Policy explains what information we collect when you visit urbanjungalow.com (the "Site"), how we use it, and the choices you have.

Information We Collect

Information you give us. When you sign up for our newsletter, contact us, or email hello@urbanjungalow.com, we collect what you provide, such as your name, email address, phone number, and the content of your message.

Information collected automatically. Like most websites, our Site and its hosting provider, Squarespace, automatically collect certain information when you visit, including your IP address, browser type, device type, pages viewed, referring website, and the date and time of your visit. This is done through cookies and similar technologies.

Information from third-party services. Some features linked from our Site are run by other companies, each under its own privacy policy:

  • Online ordering and gift cards — Incentivio

  • Delivery — Uber Eats

  • Job applications — ADP

  • Loyalty program — Everwell Hospitality

  • Social media — Instagram and Facebook

When you use those services, the information you provide (including payment information) is collected by that provider, not by us through this Site. We encourage you to review their privacy policies.

How We Use Your Information

We use the information we collect to:

  • Respond to your questions, feedback, and requests

  • Send newsletters and updates about menu items, events, and promotions, if you've signed up

  • Operate, maintain, and improve the Site

  • Understand how visitors use the Site

  • Protect against fraud, misuse, or security issues

  • Comply with legal obligations

Cookies

Cookies are small files stored on your device. We and Squarespace use them to keep the Site working, remember your preferences, and understand Site traffic. You can set your browser to refuse or delete cookies; some parts of the Site may not work properly if you do.

How We Share Your Information

We do not sell your personal information. We share it only:

  • With service providers who help us run the Site and our business, such as website hosting and email marketing providers, who may use it only to provide services to us

  • When required by law, or to protect the rights, property, or safety of Urban Jungalow, our guests, or others

  • In connection with a sale, merger, or transfer of all or part of our business

  • With your consent

Email Communications

If you subscribe to our newsletter, you can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us. We'll still be able to reply to messages you send us.

Data Security

We use reasonable measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep personal information only as long as needed for the purposes in this policy, or as required by law.

Children's Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, contact us and we will delete it.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we hold about you by emailing hello@urbanjungalow.com. Depending on where you live, you may have additional rights under applicable law, and we will honor requests as that law requires.

Links to Other Websites

The Site links to websites we don't control, including the ordering, delivery, gift card, loyalty, and employment services listed above. We're not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted here, with a new effective date at the top.

Contact Us

Urban Jungalow 1910 W Cass St, Tampa, FL 33606 hello@urbanjungalow.com (656) 249-4223